We use the United States Postal Service for most plant shipments. First Class package rates work well for many packages and still provide tracking information. For faster, heavier shipments, it is hard to beat the flat rate boxes for Priority Mail. No matter the shipping method, we strive to get your package to your door with a transit time average of 3 days.
We charge fair rates for shipping. Our goal is to break even on the shipping, including our packaging, labeling, and printed growing instructions.
We guarantee our plants to your satisfaction. If plants do not arrive as described, you will have 7 days to return your plants for a full refund of purchase price. Email us at email@example.com if there are any problems with your order.
We do not attempt to capture or solicit any personal information as part of your visit to this site. We want to have a direct business relationship with you and hope that you will return to us again and again. If you’d like to receive our newsletter, we will need your email address. We will not share, rent or sell your email address to any other party.
What personally identifiable information is collected and how is it used?
When you order products on this site, you will be redirected to a secure payment “gateway” of either PayPal or Google Checkout. These secure sites will handle your transaction and provide Haute Cottage with the necessary shipping address required to ship your purchase. No credit card information is handled or captured by Haute Cottage
Paypal– While we use Paypal as our payment processor, you may use most credit cards to make your purchase. Paypal does not require you to open a Paypal account to make a payment to us.
What navigational information is collected and how is it used?
Haute Cottage logs our visitors’ Internet Protocol Address (IP). An IP address is a number that is automatically assigned to your PC every time you browse the Internet. Information from IP addresses is used for system administration, to examine overall traffic trends, troubleshooting, etc. This information is non-specific and only used in aggregate form.
Cookies, what are they and how are they used?